Frequently Asked Questions (FAQs) Services & Consultations 1. How do I book a consultation? You can book a session by clicking on the “Book Your Session” button & completing the payment process. 2. How will the consultation be conducted? Sessions are conducted via phone call, WhatsApp or live session, depending on the service selected. 3. What details do I need to provide for astrology services? You will need to share your date of birth, time of birth & place of birth for accurate analysis. 4. Can I reschedule my session? Yes, rescheduling is allowed if informed in advance as per our booking policy. 5. Are these services guaranteed to give results? All services are based on spiritual guidance & personal interpretation. Results may vary for each individual. Tarot & Numerology 6. Can I ask specific questions in tarot reading? Yes, you can ask specific questions depending on the session duration (1 question, 3 questions or detailed session). 7. What is included in a numerology reading? Numerology readings provide insights into your personality, life path, strengths & future opportunities. Healing & Therapy 8. What should I do before attending a therapy session? Be in a quiet & comfortable environment & approach the session with an open mind. 9. Are therapy sessions confidential? Yes, all sessions are conducted with complete privacy & confidentiality. Orders & Products 10. Are your crystals natural and authentic? Yes, all crystals are natural & carefully selected. Slight variations in color & shape are normal. 11. How long does delivery take? Orders are usually delivered within 3 to 7 business days, depending on your location. 12. What if I receive a damaged product? An unboxing video is mandatory to claim any damage or missing item. 13. How can I track my order? Tracking details will be shared via WhatsApp or Email once your order is shipped. Payments & Policies 14. What payment methods do you accept? We accept secure online payments via trusted payment gateways. 15. Do you offer refunds? Refunds are provided as per our Booking & Cancellation Policy. Support 16. How can I contact you? You can reach out via WhatsApp +91 8999973221 or email us at healingswans0@gmail.com for any queries or support.
